Online Launch - Q4 2026

Anthro Warehouse
Anthro Warehouse
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Silicone Product Care

 

Anthro Warehouse Toy Care Guide

Thank you for choosing Anthro Warehouse!


Every Anthro Warehouse product is handcrafted from 100% platinum-cure silicone using carefully selected, body-safe materials. Our goal is to create premium products that provide years of enjoyment when properly cared for. Unlike many smooth silicone toys, Anthro Warehouse products feature highly detailed sculpted textures and realistic surface details. These intricate textures are part of what make our products unique, but they also require a little extra attention during cleaning to ensure every surface stays clean and hygienic.


With proper care, your Anthro Warehouse competitor will continue looking and feeling its best for many years!


Materials & Safety

Every Anthro Warehouse product is handcrafted and poured from 100% platinum-cure silicone.

 While platinum silicone is extremely durable, softer firmness options are naturally more susceptible to cuts, punctures, and surface damage than firmer products. 

Treat your toy with care to ensure the longest possible lifespan.


Before and After Use

Every Anthro Warehouse toy is lightly dusted with silicone finishing powder before packaging. This protective coating helps prevent dust and lint from sticking to the silicone during storage and shipping.

Before using your toy for the first time, wash it thoroughly to remove the finishing powder.


  • Wash with warm water and a mild, fragrance-free soap or a toy-safe cleaner.
  • Gently rub every surface using your hands.
  • Spend a little extra time cleaning the fine sculpted textures, folds, wrinkles, veins, and recessed details.
  • Rinse thoroughly under clean running water.
  • Dry completely with a clean, lint-free towel or allow the toy to air dry before use.


Avoid abrasive scrub pads, steel wool, or stiff brushes, as these can damage the silicone's surface!




Deep Cleaning & Sanitizing

For additional sanitation beyond normal washing, platinum-cure silicone can safely withstand several sanitizing methods.


Boiling

  • Bring clean water to a rolling boil.
  • Carefully place the toy into the boiling water.
  • Boil for 3–5 minutes.
  • Remove carefully and allow the toy to cool completely before handling.
  • If possible, prevent the toy from resting directly against the bottom or sides of the pot.



10% Bleach Solution Soak

For additional disinfection, your toy may be sanitized using a 10% bleach solution.

Mix:

1 part unscented household bleach

9 parts clean water

Steps:

  • Immerse the toy with the solution.
  • Allow the solution to remain on the toy for approximately 10 minutes.
  • Rinse thoroughly with warm running water.
  • Wash again using mild soap and warm water.
  • Dry completely before storage.
  • Never use undiluted bleach directly on your toy.



Lubricant Compatibility

To preserve your Anthro Warehouse product, we recommend using water-based lubricants only. Do not use silicone-based lubricants with Anthro Warehouse products. Both the lubricant and the toy are silicone-based materials, some formulations can interact with the surface of platinum silicone. This may cause the toy to become tacky, swell, soften, or permanently damage the toy.



Drying & Storage

  • Proper storage helps preserve your toy's appearance and extend its lifespan.
  • We recommend:
  • Cleaning your toy before storage. *See above section*
  • Allowing it to dry completely.
  • Preventing toys from touching during storage.
  • Using a clean fabric pouch or dedicated storage is recommended.
  • Keeping your toy in a cool, dry place away from prolonged direct sunlight.

Avoiding prolonged contact with toys made by other manufacturers or from different materials.


Some materials such as vinyl, jelly rubber, TPE, PVC, or lower-grade silicone blends may chemically react with platinum silicone and permanently damage the surface.



Handling Guidelines

To help maximize the lifespan of your product:

  • Do not bite, cut, puncture, or intentionally scratch the silicone.
  • Avoid contact with sharp objects.
  • Do not expose your toy to open flames.
  • Avoid prolonged exposure to excessive heat outside of approved sanitizing methods.
  • Avoid harsh solvents such as acetone, mineral spirits, or lacquer thinner.
  • Inspect your toy before each use for cuts, tears, or unusual damage.

Minor cosmetic wear over time is normal. However, discontinue use if significant damage develops that may make the product difficult to clean safely.



Disclaimer of Liability

Anthro Warehouse products are intended for responsible adult use.

Anthro Warehouse is not responsible for damage, injury, or loss resulting from improper use, modification, misuse, or failure to follow the care instructions outlined in this guide.

While we strive to provide accurate and up-to-date care information, these recommendations are provided as general guidance and do not constitute a warranty or guarantee of product performance under every condition.

If you ever have questions about cleaning, storage, or caring for your Anthro Warehouse product, please don't hesitate to contact us. We're always happy to help!

Thank you for supporting handcrafted products, and we hope you enjoy your Anthro Warehouse competitor for years to come.

Anthro Warehouse Limited Warranty

 

Limited Warranty

Anthro Warehouse warrants that each product will be free from defects in materials and workmanship under normal intended use for a period of one (1) year from the date of delivery to the original purchaser.

If Anthro Warehouse determines that a product contains a manufacturing defect covered by this Limited Warranty, we will, at our sole discretion, repair the product, replace the product with the same or a comparable item, or issue store credit equal to the original purchase price.

This Limited Warranty applies only to the original purchaser and is non-transferable.


Damaged products must be sent back to the manufacturer (Anthrowarehouse) for proper disposal.


What the Warranty Covers

  • Manufacturing defects in materials.
  • Manufacturing defects in workmanship.
  • Defects that occur during normal intended use.
     

What the Warranty Does NOT Cover

This warranty does not cover: 

  • Normal wear and tear.
  • Cosmetic changes that occur through regular use.
  • Improper cleaning, storage, or maintenance.
  • Failure to follow Anthro Warehouse's care instructions.
  • Use of silicone-based or hybrid lubricants.
  • Misuse, abuse, neglect, accidents, or improper handling.
  • Cuts, punctures, bites, scratches, tears, or other physical damage.
  • Exposure to excessive heat, open flames, harsh chemicals, or incompatible materials.
  • Modifications, alterations, or repairs performed by anyone other than Anthro Warehouse.
  • Damage caused by use outside the product's intended purpose.
  • Normal variations inherent to hand-crafted or small-batch products
     

Any attempt to modify a product will immediately void the warranty.


Submitting a Warranty Claim

To submit a warranty claim, customers must:

  • Contact Anthro Warehouse support within the warranty period
  • Provide proof of purchase showing the original purchase date
  • A description of the issue.
  • Clear photographs of the product.
     

If a return is required, the product must be sent back with an issued Return Merchandise Authorization (RMA) number. Products returned without an RMA may be refused.

Return shipping costs are the responsibility of the customer
Shipping fees are non-refundable
 

Where To Get Assistance

If you experience an issue with your product, have questions, or believe your item may qualify for warranty service, please contact our support team through our customer service portal.

  

Limitation of Liability

To the fullest extent permitted by applicable law, Anthro Warehouse's total liability under this Limited Warranty shall not exceed the original purchase price of the product.

Anthro Warehouse shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising from the purchase, use, misuse, inability to use, or performance of any product, even if advised of the possibility of such damages.


Disclaimer of Other Warranties

Except for the Limited Warranty expressly provided above, and to the fullest extent permitted by applicable law, Anthro Warehouse disclaims all other warranties, whether express or implied, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose.

Some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages. In those states, the above limitations or exclusions may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.


Governing Law

This Limited Warranty shall be governed by the laws of the State of Arizona, without regard to its conflict of law principles, except where superseded by applicable federal law or consumer protection laws that cannot legally be waived.

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