Effective Date: 08/02/2026

Thank you for shopping with Anthro Warehouse!

Every Anthro Warehouse product is handcrafted with care and individually inspected before it leaves our workshop. Because our products are made by hand, processing times vary depending on whether an item is Ready to Ship or Made to Order. Please review the information below before placing your order.

Every Anthro Warehouse model is individually handcrafted, poured, finished, and inspected by hand.

Because of this artisan process, slight variations in:

• Color
• Marbling
• Texture
• Dimensions
• Weight

are completely normal and are part of what makes every piece unique.

While we strive for consistency, no two handcrafted products will ever be perfectly identical.

These natural variations are not considered manufacturing defects and are not covered under our Limited Warranty.

Processing time refers to the time required to prepare your order before it is shipped. Processing time does not include the shipping carrier's delivery time.

Items marked Ready to Ship have already been completed and are awaiting shipment.

These orders typically ship within 2–3 business days after payment has been successfully processed.

Items marked Made to Order are handcrafted specifically for your order.

These orders typically ship within 2–4 weeks, depending on current production volume and order complexity. During holidays, conventions, product launches, or periods of unusually high demand, processing times may be extended. If significant delays occur, we'll do our best to notify affected customers.

If your order contains both Ready to Ship and Made to Order items, your order will ship once all items are complete.

Shipping orders together helps reduce packaging waste, lowers shipping costs, and ensures your order arrives in a single shipment. If you'd like your Ready to Ship items shipped separately, please contact us before placing your order. Additional shipping charges may apply.

If multiple orders are placed using the same customer information, Anthro Warehouse may combine them into a single shipment whenever practical. If you wish to combine multiple orders, please contact us as soon as possible. While we'll do our best to accommodate your request, we cannot guarantee changes once production or packaging has begun.

Anthro Warehouse currently ships throughout the United States using trusted shipping carriers.

Available shipping options, estimated delivery times, and shipping costs are displayed during checkout.

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Anthro Warehouse currently ships to addresses within the United States.

We're excited to explore international shipping in the future.

Shipping costs are automatically calculated during checkout based on:

• Package weight
• Package dimensions
• Shipping destination
• Selected shipping method

Any shipping promotions or free shipping offers will be clearly displayed on our website.

Your privacy is important to us! 

All Anthro Warehouse orders are shipped in plain, discreet packaging with no images or wording indicating the contents of the package. Shipping labels will identify the sender as Anthro Warehouse or another shipping name used by our business.

Product descriptions identifying intimate products will never appear on the outside of your package.

You'll receive a tracking number by email once your order has shipped.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, please contact us immediately.

Address changes can only be made before your order has been packaged for shipment. Once an order has shipped, we cannot modify the delivery address. If an order must be reshipped because of an incorrect address provided by the customer, additional shipping charges may apply.

Once your package has been transferred to the shipping carrier, delivery is outside Anthro Warehouse's control.

Anthro Warehouse is not responsible for delays caused by:

• Shipping carrier delays
• Weather
• Natural disasters
• Labor disruptions
• Customs or government actions
• Other events beyond our reasonable control

If your tracking information shows your package as delivered but you cannot locate it, we recommend:

1. Checking around your delivery location.
2. Asking household members or neighbors.
3. Contacting the shipping carrier.
4. Contacting us if additional assistance is needed.

If your product arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Photos of the shipping box
• Photos of the packaging materials
• Photos of the damaged product

Packages returned because of:

• Incorrect shipping addresses
• Failed delivery attempts
• Refused delivery

may require additional shipping charges before they can be resent.

If a refund is requested instead, original shipping charges are non-refundable except where required by applicable law.

Ready to Ship orders may be canceled at any time before they have been packaged for shipment.

Once an order has shipped, it cannot be canceled or recalled. Due to the intimate nature of our products, please refer to our Returns & Refund Policy regarding return eligibility.

 Made to Order products enter our production queue shortly after your order is placed and are crafted in the order they are received. Because these products are handcrafted specifically for each customer, orders generally cannot be canceled once production has begun, except where required by applicable law.

If you have questions regarding your order, please contact us as soon as possible. We'll always do our best to help.

If you have any questions regarding shipping, your order status, or delivery, we're always happy to help.

Anthro Warehouse

Website: https://anthrowarehouse.com

Email: Support@anthrowarehouse.com